The Department of Cannabis Control (DCC) operates offices in Northern, Central, and Southern California. At these locations, you can make cash or check payments, submit license and renewal fees, or check the status of a payment. Appointments are strongly recommended to ensure timely assistance.

General office hours and services

• Hours: Monday–Friday, 8 a.m.–5 p.m., excluding state holidays
• Services available: Schedule payments, make license or renewal payments, check payment status, fine and/or cost recovery payments.

Visit a DCC office

Central California

Rancho Cordova (Headquarters)

Address: 2920 Kilgore Road, Rancho Cordova, CA 95670

Payment hours:

• Cash or check payments: Monday–Wednesday, 8:30 a.m. to 12 p.m. and 1–4 p.m.

Contact the Rancho Cordova office

• Email: payments@cannabis.ca.gov
• Phone: Call 1-844-61-CA-DCC (1-844-612-2322), press 1 for payments, then select 1 for the Rancho Cordova office.

North Coast

Eureka office

Address: 930 6th Street, Eureka, CA 95501

Payment hours: Monday–Thursday, 8:30 a.m. to 12 p.m. and 1–4 p.m.

Contact the Eureka office:

• Phone: Call 1-844-61-CA-DCC (1-844-612-2322), press 1 for payments, then select 2 for the Eureka office.
• Email: payments@cannabis.ca.gov

Southern California

North Hollywood office

Address: 4640 Lankershim Blvd, Suite 200, North Hollywood, CA 91602

Contact the North Hollywood office:

• Payment hours: Monday–Thursday, 8:30 a.m. to 12 p.m. and 1–4 p.m.
• Phone: Call 1-844-61-CA-DCC (1-844-612-2322), press 1 for payments, then select 3 for the North Hollywood office.

Methods for payment

Pay in person

Visit one of our office locations listed above with exact cash, cashier’s check, money orders, or a personal or business check.

To schedule an in-person payment appointment:

• Email us: payments@cannabis.ca.gov
• Call us: 1-844-61-CA-DCC (1-844-612-2322)

Use the DCC online licensing portal

Payment methods accepted: Credit or debit card (American Express, Discover, Mastercard, and Visa)

Pay by mail

Payments accepted include cashier’s check, money orders, or personal or business check.

U.S. Postal Service

PO Box 419106
Rancho Cordova, CA
95741

FedEx or UPS

2920 Kilgore Road
Rancho Cordova, CA
95670

How to schedule an appointment

1. Request an appointment: Email payments@cannabis.ca.gov or call the office directly (see above).
2. DCC will send you an email. Respond to the email with the requested information and your preferred date/time.
3. Receive confirmation: Both the customer and license owner(s) will receive a confirmation email — required before visiting.

Appointment tips

• Special cases: Cash collection appointments on Friday afternoons are by special request only.
• Missed appointments: Customers must reschedule if an appointment is missed.

Payment tips

• Complete online renewals first: Submit renewals online before your appointment.
• Correct payee: Make checks, money orders, or cashier’s checks payable to “DCC” or “California Department of Cannabis Control”.
• Include details: Note what the payment is for (e.g., license renewal, application) and include business information. Also include the application/renewal number, CEQA invoice number or the citation, investigation, or license number on your payment.
• Use tracking for mailed payments: Strongly recommended for checks, money orders, and cashier’s checks.
• No wire transfers: DCC does not accept wire payments.

Appointment policies

• Confirmation required: You must receive a confirmation email before coming to your appointment.
• Cancellations or changes: Contact payments@cannabis.ca.gov or call 1-844-61-CA-DCC (1-844-612-2322).
• Drop-ins: Limited availability before 4 p.m. (Mon–Thu in Eureka and North Hollywood; Mon–Wed in Rancho Cordova). Not guaranteed — appointments are best.
• Late arrivals: More than 10 minutes late may require rescheduling, depending on availability.

Payment questions

For all payment related questions, a response will be provided within 48 hours of the request. If we are unable to respond within the 48-hour timeframe, we will contact you concerning the delay.

• Email: payments@cannabis.ca.gov
• Phone: 1-844-61-CA-DCC (1-844-612-2322), press 1 for payments